The days of multi-layer air tickets appear numbered, as the China Air Transport Association (CATA) has stopped providing paper tickets and instructed sellers to issue e-tickets.
The decision is in line with an International Air Transport Association (IATA) move that requires its 261 member airlines to abandon paper tickets by the end of 2007.
E-tickets will be issued once the current batch of paper tickets has been used up. The change currently only applies to domestic flights.
"We haven't received notice from the CATA that paper tickets for international flights will be stopped," said a ticket agent in Beijing.
Customers will book tickets through airlines or ticket agents as usual, and will be given a booking reference.
They will then be able to use automatic check-in facilities at airports, and receive an invoice for reimbursement. They can also check-in as normal at the counter.
Special passengers like infants and those flying to airports without automatic check-in machines can still use paper tickets.
The wide use of e-ticketing is expected to lower operational costs, which could lead to lower prices, said an expert with the safety technology centre of the General Administration of Civil Aviation (CAAC).
A survey by civil aviation website www.CARNOC.com between August 28 and October 15 showed widespread concern over the new system.
Despite having the Internet proficiency to take part in the online survey, 43 per cent of respondents said they would prefer to receive a paper ticket.
While some feel more secure without the worry of a ticket, others said they did not trust sending personal details over the Internet, or worried they would not get reimbursed.
(China Daily)
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中國(guó)航空運(yùn)輸協(xié)會(huì)目前已停止發(fā)放紙質(zhì)機(jī)票,并發(fā)出通知要求國(guó)內(nèi)機(jī)票代理商發(fā)售電子機(jī)票。看來(lái)用不了多久,紙質(zhì)機(jī)票就將徹底消失。
這樣的決定源于國(guó)際航協(xié)的改革要求:到2007年底,國(guó)際航協(xié)下的261家航空公司需全部取消紙質(zhì)機(jī)票。
代理商手中的剩余紙質(zhì)機(jī)票銷售完后,電子機(jī)票將開(kāi)始全面普及,但目前只適用于國(guó)內(nèi)航班。
北京一位機(jī)票代理商說(shuō):“我們還沒(méi)有接到中國(guó)航協(xié)關(guān)于取消國(guó)際航班紙質(zhì)機(jī)票的通知。”
電子機(jī)票啟用后,乘客仍將通過(guò)航空公司或票務(wù)代理商預(yù)定機(jī)票,并會(huì)得到一個(gè)電子客票訂單號(hào)。
購(gòu)票成功后,乘客可在機(jī)場(chǎng)的“自助值機(jī)”手續(xù)辦理設(shè)備上自行辦理登機(jī)手續(xù),同時(shí)獲得報(bào)銷憑證,或者直接去柜臺(tái)辦理登機(jī)手續(xù)。
一些特殊乘客,如嬰兒及目的地機(jī)場(chǎng)無(wú)“自助值機(jī)”設(shè)備的乘客仍可使用紙質(zhì)機(jī)票。
民航總局安全技術(shù)中心的一位專家說(shuō),電子機(jī)票普及后,航空公司的運(yùn)營(yíng)成本會(huì)有所下降,機(jī)票的價(jià)格可能會(huì)因此降低。
民航資源網(wǎng)www.CARNOC.com 在8月28日至10月15日間所做的一項(xiàng)調(diào)查表明,新的電子機(jī)票制度引起人們的普遍關(guān)注。
雖然人們對(duì)互聯(lián)網(wǎng)的應(yīng)用已十分精通,但43%的調(diào)查對(duì)象表示仍然留戀老式的紙質(zhì)機(jī)票。
有些人認(rèn)為電子機(jī)票不存在遺忘丟失的問(wèn)題,而有的人則擔(dān)心在網(wǎng)上發(fā)送個(gè)人信息不安全或機(jī)票無(wú)法報(bào)銷等問(wèn)題。
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