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戴爾自述創(chuàng)業(yè)歷程 Dell’s Story

放大字體  縮小字體 發(fā)布日期:2006-04-18
    What I saw was a great opportunity to provide computing technology in a more efficient way. That was the core idea of what became Dell Computer Corporation and that’s one we were stuck over ever since.
    I started the business with a simple question: how can we make the process of buying a computer better? The answer was: sell the computer directly to the end customers. Eliminate the reseller’s markup and pass the savings on to the customers.
    It hadn’t occurred to me that others hadn’t figured it out. I thought it was pretty obvious. I am sure if I had taken the time to ask, plenty of people would have told me that my idea wouldn’t work -- I have heard that a lot in the fifteen years since starting the business.
    Sometimes it’s better not to ask or to listen -- when people tell you something can’t be done. I didn’t ask for permission or approval. I just went ahead and did it.
    On January 2, 1984, I went back to Austin earlier than I would have to attend classes, and I did all the things you need to do to set up a business. I registered the company with the State of Texas as “PC’s Limited.” I placed ads in the classified section in our local newspaper.
    Through my previous contract with customers and the small ads I placed in the paper, I was already getting a lot of business. I was selling between $50,000 to $80,000 upgraded PCs, upgrade kits, and add-on computer       components to people in Austin area. Not long after starting the classes I was able to move from a stuffy room that I shared with a roommate to a condominium with high ceilings and two bedrooms. I didn’t, however, tell my parents for a few months that I moved.?
    In early May, about a week before I took my final exam to complete my freshman year, I incorporated the company as “Dell Computer Corporation,” doing business as “PC’s Limited.” We moved the business from my condo to a 1000-square-foot office space in a small business center in North Austin. I hired a few people to take orders over telephone and a few more to fulfill them. Manufacturing consisted of three guys with screwdrivers sitting at six-foot tables upgrading machines. Business continued to grow, and I began to think of what the potential could be if I could devote myself to the venture, full-time.
   Where I came from, not going to the college is not an acceptable option. Convincing my parents to allow me to leave school would have been impossible. So I just went ahead and did it, whatever the consequences. I       finished my freshman year and left.
    After a while, my parents forgave me. And a little bit after that, I forgave them, too.
    People asked me now, “Were you scared?” Sure.
    But it turned out, the timing for “PC’s Limited” couldn’t have been better.

    當(dāng)時(shí)我看到,以更有效的方式提供電腦技術(shù)是一個(gè)巨大的商機(jī);那后來(lái)成了戴爾公司的核心理念,一直奉行至今;
    我是從一個(gè)簡(jiǎn)單的問(wèn)題開(kāi)始創(chuàng)業(yè)的:如何使購(gòu)買電腦更便捷?答案是:直接把電腦賣給終端用戶,去除分銷商的加價(jià),并把省下的錢還給用戶;
    當(dāng)時(shí)我并不知道其他人沒(méi)有意識(shí)到這一點(diǎn);在我看來(lái),那是相當(dāng)明顯的;我確信如果我當(dāng)時(shí)花時(shí)間去問(wèn)別人的話,會(huì)有很多人說(shuō)我的想法行不通——?jiǎng)?chuàng)業(yè)后15年間我聽(tīng)過(guò)許多這樣的話;
    當(dāng)別人告訴你某事行不通的時(shí)候,有時(shí)不聞不問(wèn)是更好的辦法;我就沒(méi)有去征求別人的許可和贊同;我只是一往直前地去做了;
    1984年1月2日,我開(kāi)學(xué)前一點(diǎn)回到了奧斯汀(得克薩斯州首府),我做好了成立新公司的前期準(zhǔn)備;我向得克薩斯州注冊(cè)了“個(gè)人電腦有限公司”,還在當(dāng)?shù)貓?bào)紙的分類廣告版面上登了廣告;
    通過(guò)我與客戶簽訂的預(yù)售合同以及在報(bào)紙上的小廣告,當(dāng)時(shí)我已經(jīng)接到了很多業(yè)務(wù);我在奧斯汀地區(qū)出售升級(jí)電腦;升級(jí)工具;電腦配件,月銷售額達(dá)到5萬(wàn)到8萬(wàn)美元之間;開(kāi)學(xué)后不久,我便從和室友共住的悶熱宿舍搬出來(lái),住進(jìn)了一個(gè)高頂雙臥的公寓套間;(然而,我是在好幾個(gè)月后才把搬家的事情告訴父母的)
    5月初,大約是我大學(xué)一年級(jí)期末考試前一周吧,我將公司改組為“戴爾電腦公司”,業(yè)務(wù)和原來(lái)公司一樣;公司的辦公地點(diǎn)也從我的公寓搬到了奧斯汀北部一個(gè)小型寫字樓里,面積1000平方英尺;我雇了些人接電話訂單,還有一些人負(fù)責(zé)配送;生產(chǎn)部有3個(gè)人,拿著螺絲起子坐在6英尺長(zhǎng)的桌子旁升級(jí)電腦;業(yè)務(wù)逐漸擴(kuò)大,我也開(kāi)始考慮如果我全身心撲在生意上,公司還有多大潛力;
    不上大學(xué)在我的家鄉(xiāng)是難以被接受的,要說(shuō)服父母同意我輟學(xué)幾乎不可能;于是我只好毅然不顧地我行我素;在念完一年級(jí)以后,我輟學(xué)了;
    不久,我父母原諒了我;再不久,我也原諒了他們;
    人們現(xiàn)在問(wèn)我:“你當(dāng)時(shí)害怕嗎?”當(dāng)然害怕;
    而結(jié)果證明,那個(gè)時(shí)機(jī)成立“個(gè)人電腦有限公司”再好不過(guò);
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